COVID-19 ACW Updates & Resources

To all community service providers, partners and stakeholders,

As the impact of COVID-19 continues to shift and change in regions across the world, we continue to review every aspect of the AIDS Committee of Windsor’s operations with the goal of ensuring the well-being of our community, our staff and the people who we service, and that we have proper protocols in place for agency continuity.

Please note the following as part of Phase 3 of our continuity plan – Effective Tuesday, March 17th covering the period from March 16th to April 3rd we will continue to scale back services to align with community response and reduce the potential for transmission.

If you have any questions or concerns, please do not hesitate to contact our office at 519-973-0222 or send us an email at

Michael Brennan
Executive Director

“Yellow Umbrella” Harm Reduction Services & Distribution Sites

Windsor-Essex Locations:

  • The ACW continues to operate our ACW Needle Exchange Program at 511 Pelissier Street, Windsor, ON – The outer lobby of the agency has been modified to allow clients to access a full range of harm reduction supplies at this time.
  • Women centred Harm Reduction will continue to be offered at the Welcome Shelter for Women at 263 Bridge Ave, here in Windsor as well per their COVID-19 policies.
  • The OATC has reduced their NSP services as a result of COVID-19 protocols.

Chatham-Kent Locations:

  • The Chatham-Kent Public Health Unite, W.I.S.H Centre located at 177 King Street East in Chatham, ON will continue to provide harm reduction services aligned with their COVID-19 protocols.
  • Shoppers Drug Mart at 30 McNaughton Avenue in Wallaceburg, MacTavish Pharmacy in Dresden and McIntrye I.D.A. in Blenhein continue to provide harm reduction kits aligned with their perspective COVID-19 Protocols.

Mobile Outreach:

  • Mobile outreach direct to service users is postponed until further notice.
  • Deliveries to limited distribution sites will continue.

Harm Reduction Education:

Our existing education & outreach services and the “Label Me Person Anti-Stigma Campaign” is unavailable for face to face community engagement activities. However our staff will continue to monitor calls and emails around Harm Reduction education requests, People Who use Substances (PUDs) & COVID-19. Please also see in this section a downloadable pdf from the Windsor-Essex Community Opioid Substance Strategy for “Safer Drug Use to help prevent against COVID 19”

Support Services

“COVID-19 is a serious virus and all people living with HIV should take recommended preventive measures to minimize exposure to prevent infection. It’s important to underline that there is currently no strong evidence that people living with HIV are at an especially increased risk of contracting COVID-19 or if they do contract it they will experience a worse outcome. This does not mean that people living with HIV should take COVID-19 lightly and should take all precautions to protect themselves. As in the general population, older people living with HIV or people living with HIV with heart or lung problems may be at a higher risk of becoming infected with the virus and of suffering more serious symptoms.” UNAIDS .

The ACW will continue to provide support services to people living with HIV. We will continue to follow up with clients through telephone, on-line, video-conferencing and on-line engagement to interact, perform wellness checks and be available for any support. All in-person activities such as the Red Ribbon Café, Peer Support Groups, community activities, conferences, TTOA meetings will be postponed until further notice.

Education & Outreach

Our Education & Outreach team will be unavailable for face to face community engagement activities. However they will continue to monitor calls and emails around HIV educational requests and respond accordingly.

General Operations

  • Volunteer and Fund Development services will be suspended until further notice.
  • A “Taste for Life” has been postponed.
  • Financial Management/Operations will continue to operate as normal.

COVID-19 Information Resources

In order to promote an evidence-based response, supported by the most current scientific information available, we remind you of some key resources available to you.

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